Frequently Asked Questions

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What we use to clean our homes makes its way into our bodies. We only use products with natural ingredients, reducing chemicals on surfaces and in your air, keeping your family safe and healthy.  

Water damage doesn’t wait — and neither do we. Whether it's from a burst pipe, heavy rain, or a hidden leak, water can quickly lead to mold, structural issues, and costly repairs if not handled properly. At Sigala’s Carpet & Restoration, we respond fast with professional-grade drying equipment, moisture detection tools, and expert knowledge to stop damage in its tracks. As a trusted, local Bay Area company, we’re known for our reliable service, transparent communication, and genuine care for our customers’ homes. Choose Sigala’s for prompt, professional water damage restoration — and peace of mind when you need it most.

We carry insurance for our employees and for the work that we do in your home. We also guarantee customer satisfaction. Was something not cleaned the way that you expected? Let us know, and we will do our best to put things right.  

During service we recommend that you do keep your pet somewhere they will be comfortable — not all of our furry friends like the sound of vacuums or unfamiliar people in their space. Let us know how you'd like to handle your pet ahead of time to keep them safe and happy.

When tragedy strikes, cleaning up should be the last thing on your mind. At Sigala’s Carpet & Restoration, we provide discreet, respectful, and thorough crime and trauma scene cleaning services to restore safety and peace to your space. Whether it's after an accident, unattended death, or other traumatic event, our certified team follows strict OSHA and EPA guidelines using hospital-grade disinfectants and advanced decontamination equipment. We treat every situation with the utmost compassion, professionalism, and privacy, helping families, landlords, and businesses move forward safely. Choose Sigala’s when you need more than cleanup — you need care.