Frequently Asked Questions

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What we use to clean our homes makes its way into our bodies. We only use products with natural ingredients, reducing chemicals on surfaces and in your air, keeping your family safe and healthy.  

The drying time after professional carpet cleaning can vary depending on factors like carpet thickness, humidity, and airflow. Typically, carpets cleaned by Sigala’s Carpet Cleaning Services dry within 4–12 hours, but thicker or high-pile carpets may take up to 24 hours. Our team uses advanced cleaning equipment and drying techniques to speed up the process, ensuring your carpets are clean, fresh, and ready to enjoy as quickly as possible. 

While small areas of mold can sometimes be cleaned by homeowners, professional mold remediation is highly recommended for larger infestations or hidden mold. Mold can spread quickly, and improper cleaning can make the problem worse by releasing spores into the air. Sigala’s Carpet & Restoration has the training, equipment, and experience to safely remove mold, treat affected areas, and address the underlying moisture problems that cause it. Hiring professionals ensures that your home or business is fully restored, safer, and protected against future mold growth. 

Water damage doesn’t wait — and neither do we. Whether it's from a burst pipe, heavy rain, or a hidden leak, water can quickly lead to mold, structural issues, and costly repairs if not handled properly. At Sigala’s Carpet & Restoration, we respond fast with professional-grade drying equipment, moisture detection tools, and expert knowledge to stop damage in its tracks. As a trusted, local Bay Area company, we’re known for our reliable service, transparent communication, and genuine care for our customers’ homes. Choose Sigala’s for prompt, professional water damage restoration — and peace of mind when you need it most.

The longevity of clean tile and grout depends on factors like foot traffic, spills, and maintenance habits. Sigala’s Tile & Grout Cleaning Service not only removes deep-seated dirt and stains but also applies treatments that help protect grout from absorbing grime and discoloring quickly. With proper care—like regular sweeping, mopping, and avoiding harsh chemicals—your floors can stay cleaner and brighter for months, keeping your home or business looking fresh and well-maintained. 

We carry insurance for our employees and for the work that we do in your home. We also guarantee customer satisfaction. Was something not cleaned the way that you expected? Let us know, and we will do our best to put things right.  

Sigala’s Carpet & Restoration offers a variety of professional-grade cleaning machines for rent, including dehumidifiers, air movers, and air Scrubbers. Our team can help you choose the right machine based on your specific cleaning needs, whether it’s for a small home project or a larger commercial space. We also provide instructions and tips to ensure you get the best results safely and efficiently. Renting from Sigala’s gives you access to top-quality equipment without the cost of buying, making it easier to maintain the job site.  

During service we recommend that you do keep your pet somewhere they will be comfortable — not all of our furry friends like the sound of vacuums or unfamiliar people in their space. Let us know how you'd like to handle your pet ahead of time to keep them safe and happy.

When tragedy strikes, cleaning up should be the last thing on your mind. At Sigala’s Carpet & Restoration, we provide discreet, respectful, and thorough crime and trauma scene cleaning services to restore safety and peace to your space. Whether it's after an accident, unattended death, or other traumatic event, our certified team follows strict OSHA and EPA guidelines using hospital-grade disinfectants and advanced decontamination equipment. We treat every situation with the utmost compassion, professionalism, and privacy, helping families, landlords, and businesses move forward safely. Choose Sigala’s when you need more than cleanup — you need care.